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Privacy Policy

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Overview

This Privacy Policy applies solely to information collected by this website: https://www.symptai.com. It describes how Symptai Consulting Limited (Symptai) protects and makes use of any information you may provide when using our website or any interaction with our accounts on social network platforms, such as Instagram, Facebook, etc.
When you visit our website, you are free to explore without providing any Personal Information about yourself; however, when browsing our website, we collect Navigational Information. When you register or subscribe to a service, we request that you provide Personal Information about yourself. Personal Information is any information about an individual, including any information that can be used to distinguish or trace an individual’s identity (e.g., name, address, tax identifiers, etc.).
The following describes how data is collected, processed, stored, and retained in addition to your rights as a Data Subject, who is an identified or identifiable natural person.

Topics:

  • How We Collect Your Data
  • Types of Data Collected
  • How We Use Your Data
  • How We Protect Your Data
  • How Long We Store Your Data
  • Your Data Protection Rights
  • Marketing
  • Cookies
  • External Links
  • How to Contact Us
  • How to Contact the Appropriate Authority
  • Changes to our Privacy Policy & Notice

How We Collect Data:

Interactions with external social networks and platforms:

  • Facebook like button and external widgets;
  • LinkedIn like button and external widgets;
  • Instagram like button and external widgets; and
  • Personal Data: Cookies, Usage Data.

Website Usage Data:

  • Page Visits and external widgets; and
  • Personal Data: Cookies and Usage Data.

Information you provide directly via access pages (web pages that show records from a database):

  • Registration pages, landing pages, gated access pages, and subscription pages; and
  • Personal Data: Cookies and Usage Data.

Types of Data Collected:

During your interaction with our products, we may collect personally identifiable information including, but not limited to, the following information:

  • Personal Data e.g., Basic Demographic Information (name, occupation, address, interests, etc.)
  • Contact Information e.g., Email address, telephone number (home, work, cell)
  • Employment Information e.g., Occupation, company name, job roles etc.
  • Website Usage e.g., Data Page Visits

How We Use Your Data:

Symptai collects your data to:

  • Based on your consent and/or request, contact you with special offers on products and services that may be of interest;
  • Internal research and development;
  • Gather feedback and opinions on our provided services;
  • Notify users of changes to our services;
  • Respond to your requests and comments.

How Long We Store Your Data:

We only retain personal data for the duration necessary to fulfil the purposes for which it was collected. Personal data may also be retained for longer periods if it is solely for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes.

How We Protect Your Data:

Securing your data is our priority, whether online or offline. We have implemented appropriate safeguards to prevent the access, alteration, loss, misuse, or unauthorized disclosure of your personal data.

Your Data Protection Rights:

Symptai aims to maintain data that is accurate and up-to-date. Under the circumstances that your personal data changes, please notify us of any changes.
In certain instances, you have the legal right to the following:

  • Request all data we have collected about you, if any;
  • Request correction to the personal data we have collected about you;
  • Request deletion or removal of personal data when there is no legitimate need for us to continue processing that data;
  • Object to the processing of personal data;
  • Request transfer of your personal data;
  • Opt out of contact with us at any time;
  • Express any concern about any data we have collected about you.
  • To exercise these rights, please contact us via the email, mail, or telephone information provided in the “How to Contact Us” section. If you make a request, we will respond to you within thirty (30) days.

Cookies:

Cookies are used on https://www.symptai.com for various purposes. These cookies are data elements stored on your hard drive that allow us to improve your usage of the website. We use cookies for advertising products based on your usage history, storing and managing your preferences on the website, enabling content, and generally analysing your usage. Usage of cookies may be linked to your personal data on the website.
There are several types of cookies; however, our website uses:

  • Functionality – Symptai uses these cookies so that we recognize you on our website, remember your previously selected preferences, and could also include your geographic location.
  • Advertising: Symptai uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address.

Marketing:

Symptai would like to send you information regarding products and services that may be of interest, as well as those of our partner companies:

  • Alessa
  • International Association of Privacy Professionals (IAPP)
  • Digicel Business
  • Microsoft

External Links:

When using our website, you may encounter links to other websites. Please be aware that we are not responsible for the content or privacy practices related to these other sites. We encourage all users to carefully observe the privacy notices of any other websites that collect your personal data.

How to Contact Us:

For any questions, concerns, or requests to exercise your rights outlined in this privacy notice, please contact us via email at info@symptai.com, telephone at +1 (876) 968-6189, or mail us at:

Symptai Consulting Limited
Unit 1, 58 Half Way Tree Road
Kingston 10

How to Contact the Appropriate Authority:

Should you wish to report a complaint or if you feel that Symptai has not addressed your concern in a satisfactory manner, you may contact the Office of the Information Commissioner:
Address: 45 – 47 Barbados Avenue, Kingston 5
Email: info@oic.gov.jm
Telephone: +1 (876) 920-4390

Changes to this Privacy Notice:

This privacy notice was last updated on August 25, 2023.
Any changes to this privacy notice can be found on our website at https://www.symptai.com/privacy-policy.

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