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Fighting Ransomware: The Missing Pieces of the Puzzle

Fighting Ransomware: The Missing Pieces of the Puzzle

Ransomware has become one of the most severe threats to businesses worldwide. When a ransomware attack strikes, it can grind operations to a halt, lock down critical data, and demand a hefty ransom for its return. But beyond just surviving an attack, the real challenge is being prepared so that you're ready to respond quickly and minimize the damage if ransomware hits.

Many organizations believe that basic security measures will keep them safe, but we've seen that there are often critical gaps in preparation that leave companies vulnerable. In this article, we'll break down seven areas where businesses usually fall short and how you can address these weaknesses to protect your organization better.

What is Ransomware?

Ransomware is a type of malware designed to encrypt files, making them unusable until a ransom is paid. This type of cyberattack typically exploits weaknesses in your IT systems, causing major disruptions and potentially significant financial losses.

The good news? Companies are actively taking steps towards addressing these weaknesses. Many are introducing cybersecurity awareness training, allocating budgets for cybersecurity, implementing multi-factor authentication, establishing information security policies, and using tools like antivirus and anti-malware software. However, there are still significant gaps in this approach. By taking a few additional key steps now, you can significantly reduce the risk and potential impact of an attack.

The Missing Pieces

1.     Lack of awareness of your organization’s current security posture

Auditing the current security posture to check for breach readiness is also crucial. Many businesses lack a comprehensive understanding of their internal and external security posture. Without regularly checking for vulnerabilities, such as poorly configured systems, open ports such as RDP ports or exposed data on the dark web, you may be unaware of potential weak spots. Regular assessments help you find and fix these issues before attackers exploit them.

2.     No Backups or Poor Backup Configuration

If there are no backups, how can you really return to normal operations after a ransomware attack?  Have you thought about your recovery point objective (RPO)?  Backups are essential because they serve as a safety net, allowing you to restore lost data and resume operations quickly after an attack. Without backups, you risk losing critical information, leading to prolonged downtime and significant financial losses. Establishing a clear recovery point objective (RPO) helps determine how much data you can afford to lose in the event of an attack, guiding your backup frequency and strategy.

But I have a backup, and they still got to it. Yes, there are times when a ransomware attack also compromises your backup. This is why having a solid backup strategy is essential for recovery. The 3-2-1 rule works well here: keep three copies of your data on two different storage types, with one backup stored offline.

Additionally, encrypting backups is critical—this adds an extra layer of protection, ensuring you can recover even if your network is hit. It also aids in isolating backup files from ransomware, preventing direct encryption or deletion. In the event of an attack, you can restore your data using a decryption key, avoiding ransom payments. Even if ransomware compromises backups, the encrypted format can limit damage, as attackers may lack the tools to decrypt them. A critical aspect of this process is regularly testing backup and recovery procedures to ensure they function as expected; this is essential to avoid restoring infected backups. Testing helps to identify any breaches and ensures that your systems remain secure, as hackers often gain access long before an attack becomes visible.

3.     No Incident Response Plan

Without a clear incident response plan, organizations often struggle to react swiftly and effectively during an attack. A well-defined response plan reduces confusion during a crisis and ensures that every team member understands their role and the necessary steps to take. It's not enough to have a general idea of what to do; your plan should be detailed, actionable and communicated to all relevant staff. Your incident plan should also be revised annually and regularly tested to ensure it stays effective.

4.     Failure to Test Incident Response Readiness

Having a plan is great, but how will your team respond when an attack happens? Just like fire and earthquake drills are performed regularly to ensure readiness, your IT team should perform regular tests, like red team engagements or tabletop exercises, to allow your team to practice their response in real-time. These tests can uncover weaknesses in your plan and help improve your team's response time during an actual incident.

5.     Not Having a Cybersecurity Partner Ready on Retainer

When a ransomware attack occurs, time is of the essence. Many companies waste valuable time trying to find help during a ransomware attack. Having a trusted third-party cybersecurity partner on retainer ensures immediate access to expert support when it matters most. This proactive approach can significantly reduce the chaos and financial strain of managing an attack on your own and can be the difference between a quick recovery and prolonged downtime.

6.     Misconfigured or Ineffective Security Tools

Even the best cybersecurity tools won't protect you if they are misconfigured. Regular reviews of your tools and systems, such as firewalls, security information and event management (SIEMs) and endpoint protection applications, can help ensure everything works as intended and provide the maximum protection you expect. It is also crucial to ensure your team is trained to use these tools effectively, so they know how to respond when it counts. Not all tools are equal; therefore, it is important to assess the capabilities of each tool and each vendor before using them.

7.     Poor Patch Management and Application Control

Many ransomware attacks succeed because companies fail to patch known vulnerabilities promptly or allow unrestricted access to applications that introduce risks. Keeping systems updated and enforcing strict application control policies is essential. Companies should implement a robust patch management system regularly updating software and systems. Additionally, application control measures should be enforced, limiting what can be downloaded or installed to minimize potential attack vectors.

Making the Shift to a Proactive Approach

It's easy to fall into the trap of thinking you're safe until something happens. But when it comes to ransomware, preparation is the key to surviving an attack. Organizations must shift from reactive to proactive approaches when it comes to cybersecurity. By addressing the gaps listed above, businesses can reduce the risk of falling victim to ransomware and ensure faster recovery if an attack occurs.

To support organizations in this proactive approach, we offer a range of services designed to assess and strengthen your cybersecurity posture:

  • Breach/Ransomware Readiness Assessments: Identify an organization's preparedness level to prevent and recover from cyberattacks.

  • Dark Web Monitoring: Ensuring your organization's sensitive data isn't being sold or misused online.

  • Internal and External Penetration Testing: Simulating real-world attacks to uncover weaknesses.

  • Cloud Assessments: Evaluating cloud environments for potential vulnerabilities.

  • Endpoint Security Solutions: Protecting devices and reducing attack surfaces.

  • Incident Response Planning and Post-Incident Reviews: Ensuring your business is prepared to respond to attacks and recover swiftly.

Ready to Protect Your Business?

Ransomware is a serious threat, but it's one that businesses can combat effectively with the proper preparation. By addressing the common vulnerabilities and taking a proactive stance, you can better protect your business from attacks and respond faster if one occurs.

Let's work together to fortify your business. Schedule a free consultation and let us see how our service offerings align with your company's new approach to strengthening your cyber security posture and fostering a security-conscious culture across your organization.

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